Privacy policy

Privacy Policy

Effective Date: July 17, 2026

At Mustangs Hockey ProShop ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us online or in-store.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you place an order, contact us, or use our website:

  • Name
  • Email address
  • Mobile or telephone number
  • Billing and shipping address
  • Payment information (processed securely through our payment providers)
  • Order history
  • Product preferences (such as skate size, stick specifications, or equipment preferences)
  • Communications you send to us through email, social media, or messaging platforms

We may also collect certain non-personal information automatically, including:

  • IP address
  • Browser type
  • Device information
  • Website usage statistics
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Arrange shipping or local pickup
  • Respond to inquiries and customer support requests
  • Process returns, exchanges, and warranty claims
  • Notify you about your order status
  • Improve our products, services, and website
  • Send promotional offers, newsletters, or announcements (only if you have chosen to receive them)
  • Comply with legal and regulatory obligations

Payment Information

For your security, Mustangs Hockey ProShop does not store your complete payment card information.

Payments made through third-party payment providers are processed securely according to their own privacy and security standards.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyze website traffic
  • Enhance your browsing experience

You may choose to disable cookies through your browser settings, although doing so may affect certain website features.

Sharing Your Information

We value your trust and do not sell, rent, or trade your personal information.

Your information may only be shared when necessary with trusted third parties, such as:

  • Shipping and courier providers
  • Payment processors
  • Website hosting and technical service providers
  • Government authorities or regulators when required by law

These service providers only receive the information necessary to perform their services.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no online system can guarantee absolute security, we continuously work to protect your information using industry-standard practices.

Your Rights

You may request to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information where permitted by law
  • Withdraw your consent to receive marketing communications at any time

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website or social media pages may contain links to third-party websites.

Mustangs Hockey ProShop is not responsible for the privacy practices or content of those external websites. We encourage you to review their respective privacy policies.

Children's Privacy

Our website is intended for hockey players, parents, and enthusiasts of all ages. We do not knowingly collect personal information from children without the consent of a parent or legal guardian where required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.

Any updates will be posted on this page together with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Mustangs Hockey ProShop

📧 Email: shop@mustangsproshop
📱 Social Media: Facebook, Instagram, or WhatsApp

We will respond to your inquiry as soon as reasonably possible.

Compliance

Mustangs Hockey ProShop is committed to handling personal information responsibly and in accordance with applicable privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, where applicable.